Legal · the platform
Playtime Privacy Policy
Welcome to Playtime, a platform that is designed to allow an organization to manage and operate projects, events and patrons (the “Playtime Platform”). The Playtime Platform , and the services provided through the Playtime Platform, are operated by Playtime on behalf of the organization whose branding appears on the website, mobile application or other online service that links to this privacy policy (the “Services” and “Your Organization” respectively.) The backend of the Playtime Platform may be accessed by “Organization Users,” meaning employees, independent contractors, officers, agents and clients of the organization on whose behalf the Playtime Platform is made available. The front-end of the Playtime Platform is made available for consumer end users of Your Organization (“Patrons”).
In this Privacy Policy, the terms “we”, “our” and “us” refers to QED USA, Inc. and “you” and “your” refer to you as a Patron or Organizational User.
This Privacy Policy sets out our, and your, rights and obligations in relation to personal information you provide through the use of the Services. Playtime provides the Services to you on behalf of Your Organization as a service provider. This Privacy Policy does not apply to any websites, mobile applications or other online services that do not link to this Privacy Policy, including other services provided by Your Organization. To the extent that Playtime shares personal information with Your Organization as this Privacy Policy describes, this Privacy Policy does not apply to Your Organization’s subsequent use of that information. Your Organization’s use of shared personal information is governed by its privacy policy.
This Privacy Policy may be varied by us at any time, effective upon the posting of modified terms on the Playtime Website or as otherwise notified to you in writing (including by email). You will ensure that you have read, understood and agree to the most recent terms posted on the Playtime Website or as otherwise notified to you.
1. Collection
Playtime collects information from you in various ways when you access or use the Services. Playtime collects personal information from you in the following ways:
(a) Personal Information You Provide to Us. For example:
∙ Playtime may collect personal information from you, such as your first and last name, address, e-mail, telephone number and when you register and / or create an account (“Account”).
∙ When you purchase tickets, make a donation or conduct any other transaction through the Services, Playtime will collect all information necessary to complete the transaction, including your name and payment information. Playtime may store this information on our servers, in order to make it easier for you to conduct a transaction with Your Organization in the future. Playtime does not store your payment information on our servers, but stores a secure “token” that helps facilitate a secure payment transaction on the Services.
∙ If you provide feedback or contact Playtime via email, Playtime will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
∙ Playtime also collects other types of personal information that you provide voluntarily, such as any information requested by Playtime if you contact Playtime via email regarding support for the Services.
(b) Personal Information Collected Via Technology. Playtime collects certain information from you automatically when you access and use the Services as described below:
∙ Information Collected by our servers. To make the Services more useful to you, Playtime servers (which may be hosted by a third party service provider) collect information from you, including the referring/exit pages, your browser type, domain name, date/time stamp for your visit and your Internet Protocol (IP) address. Playtime uses this information to analyse trends, administer the Services, monitor for fraudulent activities using fraud management tools, and to better tailor the Services to users’ needs.
∙ Cookies. Like many online services, Playtime uses cookies to collect information on Your Organization’s web sites. “Cookies” are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a web site. Playtime may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the sites. This type of information is collected to make the Services more useful to you and to tailor your experience with the Services to meet your special interests and needs.
(c) Facebook and other Social Networking Services. The Services may allow you to access Facebook and other social networking sites (each, an “SNS”) to interact with and share your experiences with Your Organization’s products and services with your friends. If you are not a registered user of the Services, you can create an Account by clicking on “Sign In” using Facebook or another SNS that we support, and then entering your SNS login credentials. In this case, Playtime may receive information from Facebook or another SNS to make it easier for you to create an Account on the Services. Once you register on the Services and connect with Facebook or another SNS, you will be able to automatically post recent activity back to Facebook or the other SNS. The information that your Facebook or other SNS account provides to Playtime may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices.
(d) Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, Playtime will collect your location information when you use the Services; for example, to locate those restaurants and locations of Your Organization that are near you or when you “check in” via the Services. If you do not want Playtime to collect this information, you may decline the collection of your location when prompted, or adjust the location services settings on your device.
2. Use
We may use the personal information we collect from you:
(i) to facilitate the creation of, and secure and maintain your Account;
(ii) to verify your identity and assist you if you forget your password or registered user login details;
(iii) to provide you with (and assist you with using) the Playtime Services;
(iv) to enhance the delivery of the Services to you;
(v) to contact you in relation to your use of the Services, including administrative notification, such as security or support and maintenance notifications;
(vi) to provide you or Your Organization with other services (for example consultancy services) related to the Playtime Services;
(vii) to provide further information to you regarding third parties that we believe may be of interest to you, including promotional materials, surveys and offers related to the Services at Your Organization’s request;
(viii) for ensuring that you are shown the information that is most relevant to you and your interests; and
(ix) for any other use that you authorise.
(b) Creation of Non-Identifiable Data. Playtime may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. Playtime may use this information in a form that does not personally identify you to analyse request patterns and usage patterns to enhance Playtime’s products and services. Playtime reserves the right to use and disclose non-identifiable information to third parties, in its discretion.
3. Disclosure of information
We will only share personal information with other organizations or individuals in the following limited circumstances:
(a) At the Direction of Your Organization. Playtime may share your information with Your Organization or with third parties at the direction of Your Organization. For example, when you use the Services to conduct transactions, Playtime may transmit your information to Your Organization’s third party payment processor providers if directed by Your Organization.
(b) Third Party Service Providers. Where we engage other companies and individuals to perform services on our behalf or assist in providing the Services. Examples include sending communications, maintaining customer lists, analysing data, providing marketing assistance, providing customer service, conducting quality assurance testing, optimizing the performance of the Services, and for compliance and fraud prevention. We will ensure that these parties agree to use personal information only as required to perform their functions (and not for other purposes), and to process the personal information in accordance with applicable privacy laws.
(c) Affiliates. Playtime may share some or all of your personal information with its parent company, subsidiaries, joint ventures, or other companies under common control (“Affiliates”), in which case Playtime will require its Affiliates to honor this Privacy Policy.
(d) Acquisition, Merger or Corporate Restructuring. Playtime may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction involving the sale, transfer, divestiture, or disclosure of all or a portion of Playtime’s business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If Playtime’s company, business or assets is acquired by another company, that company will possess the personal information collected by Playtime and the company will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
(e) Social Networking Sites. The Services may enable you to post content to SNSs (e.g. Facebook and Twitter). If you choose to do this, Playtime will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party providers of such SNSs. Playtime will not be liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
(f) Other Users of the Service and the Public. We may provide functionality that enables you to disclose personal information to other users of the Service or the public. For instance, you may be able to submit content to the Services (such as comments, reviews, photos, and videos), and we will display your name, username, and a link to your user profile along with the content you submit. We do not control how other users or third parties use any personal information that you make available to such users or the public.
(g)Other Disclosures. Regardless of any choices you make regarding your personal information, Playtime and its U.S. and other foreign service providers may disclose your personal information if Playtime believes in good faith that such disclosure is necessary: (i) to comply with relevant laws or to respond to subpoenas, warrants, or other legally valid inquiries or orders served on Playtime; (ii) to protect and defend the rights or property of Playtime, Your Organization or users of the Services; (iii) in connection with a legal investigation; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Playtime’s Terms, as otherwise may be required or permitted by applicable U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities.
4. Your Choices
In this section, we describe the rights and choices available to all users.
(a) Access or Update Your Information. If you have registered for an Account with us, you may review and update certain personal information in your account profile by logging into the account.
(b) Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
(c) Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
(d) Third-party platforms or social media networks. If you choose to connect to the Service via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third-party at the time you login to the Service using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service. For example, you may access and change your settings through the Facebook settings page for Apps and Websites. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.
5. Security
As no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure the security of any information you transmit or receive through the Playtime Website. While we take precautions to minimise the related risks, these activities are conducted at your own risk.
6. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
7. How to Contact Us
Please direct any questions or comments about this Policy or privacy practices to privacy@qed.software.
8. Your California Privacy Rights
Under California Civil Code Section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email to privacy@qed.software. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notice requests that are not labelled or sent properly, or do not have complete information.