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An audience facing a lit stage

The Performing Arts Operating System

All your systems, finally in harmony.

Ticketing, CRM, fundraising, marketing, venue management, and reporting, working together in one platform.

The problem we're solving

Too many tools. Too much repeat work.

Teams end up re-entering data, chasing answers, and building reports by hand, hampered by legacy systems that turn simple jobs into projects.

The Playtime solution

Playtime brings the whole team's daily work into one system.

01One source of truthEvery department works from the same data, with nothing reconciled by hand.
02Easy to useAs easy as anything you use outside work, so nobody needs weeks of training.
03Better for patronsThey meet one organization, not four systems wearing the same logo.
04The whole pictureTicket sales, fundraising, and your audience, live on one dashboard.
A Playtime constituent record showing a donor's lifetime giving, largest gift and recognition details
The Playtime events page, every show in the venue laid out as cards with performances and seats available
A patron checkout in the venue's own branding, two seats chosen on the seat plan and the cart beside it
A Playtime dashboard for today: tickets sold, ticket sales, tonight's attendance and donations, with tonight's performances and daily ticket sales below

What is Playtime?

One system. One set of records.

Ticketing, CRM, fundraising, marketing, events and venue management, reporting, finance, and workforce. Not separate tools stitched together: one system. Every module shares the same data, workflows, and reporting, so every team works from the same source of truth. Less double handling. Cleaner reporting. A better view of your audience.

The product

Everything your organization needs to run and grow.

The tools every department works in, from the box office to the board report, all on the same records.

See all the modules
TicketingBuild your own house. Drag, drop, done.
TicketingPatrons buy on your site, in your brand.
CRMOne record: tickets, gifts, membership, every visit.
CRMPatrons see their own tickets, memberships, and benefits.
CRMOne membership card in their wallet, for everything.
FundraisingEvery donor's journey, research to stewardship.
FundraisingPublish a campaign page yourselves, without calling us.
MarketingNewsletters built here, sent from your own domain.
Living ListsDescribe who you want to reach. The list updates itself.
VenueAll your spaces, side by side.
VenueReservations, holds, and conflicts across every space.
VenueRentals booked, paid, and in the CRM.
EventsEverything on in the building, at a glance.
Front of houseScan at the door. Sell at the bar. It's all one record.
ReportingThe whole building, today, on one screen.
ReportingChange the report yourself. No need to ask us.

Modules

Pick themodulesyou need.

Start with the essentials. Add more later. Every module runs on the same data, so nothing has to be re-entered.

Pick the ones you want to see and we will bring them to the demo.
Book a demo
  • Pleasuredome the Musical
  • Royale

Runs on Playtime

“Playtime has made a huge difference for our team. Everyone is working in the same system, which is user-friendly and intuitive enough to jump into without tons of training. It's made our day-to-day work feel simpler, and freed us up to focus more on connecting artists and audiences.”
Mac Ingram, Managing Director of Ars Nova

Mac IngramManaging Director, Ars Nova

Runs on Playtime

“Playtime has given us one place to manage the moving parts of LaunchPad - our spaces, programmes and education delivery. We can manage everything from participant journeys and programme scheduling through to bookings and day-to-day delivery, while keeping a clear view of what is happening across the organisation. What makes it particularly valuable is that it adapts to the way our programmes actually work, rather than forcing us into a traditional education or venue-management system.”
Dave Van Horn of LaunchPad

Dave Van HornLaunchPad

Runs on Playtime

“RQP runs seven national youth programmes reaching around 15,000 young people a year, and Playtime supports the operation behind all of them. We use it across applications, ticketing, project and task management, website hosting and programme delivery. Our environment changes quickly, and what impresses us most is how responsive the Playtime team is - they understand what we are trying to do, turn requests around incredibly quickly, and keep evolving the platform alongside us.”

Matt EalandRockquest Promotions

Start here

A few places people start.

Each of these runs beside the system you already have. No migration needed.

Box office

Rush

Sell day-of rush seats to your own patrons, first come, on a release time you set the morning of.

No migration needed
Marketing

Living Lists

Describe an audience in plain language and get a list that keeps itself current.

No migration needed
Fundraising

Prospect Research

A recommended ask for every constituent, with a sourced dossier behind it.

No migration needed
Marketing

Marketing Feed

A patron data layer beside your box office, feeding segments to the tools you already use.

No migration needed
Everything else

And more besides

Plenty of the rest of the platform can start this way too. Tell us what you're running.

Tell us what you run

Migration

We do the heavy lifting.

We move it. You use it.

Our import engine brings your data across quickly and safely, without dragging your team into a long project.

  1. 01Data mapping

    We map your existing records and check them against the live system before anything moves.

  2. 02Bulk imports

    People, events, and memberships come across together, with history intact.

  3. 03Quick iterations

    We keep adjusting until it's right, rather than handing you a migration to supervise.

  4. 04Go live

    Configuration-led onboarding, so you are operating in weeks rather than seasons.

A performer under red light
An audience watching

Book a demo

Ready to bring it all together?

Book a demo and we'll show you what matters first.

or email playtime@qed.software

A figure on a lit stair
A full house